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8070 Devoe Street, Jacksonville, FL 32220, United States

(904) 379-9142

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rivercitymoving.com
1
@

The movers showed up on time and completed the job in the two hour time limit. Due to lack of proper padding and not paying attention when placing furniture I have two new pieces of furniture with small damages. After NUMEROUS calls, was finally able to get information to submit a claim. That was nearly 3 months ago. My last contact with the claims department (which appears to be one person who works limited hours) was told that it was submitted to the insurance company and that I would hear from them when I hear from them. I would recommend that you look elsewhere for a moving company unless you don't mind damaged furniture that they don't seem to be in a hurry to do anything about.

rivercitymoving.com
5
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Great movers! They were fast yet treated our items gently. They kept within the timeline that we hoped for. Will definitely recommend to others A+

rivercitymoving.com
5
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I had a wonderful experience with this moving company. these guys showed up and did a great job even moving me from the 4th floor. When I called last minute the manger got a crew out to me within 2 hours. I was very happy overall with my move.

rivercitymoving.com
1
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This company has yet to pay for the damage that they caused to mailbox by backing into it which cost $350 to replace because it had to be the HOA approved model. This occurred 2yrs ago and I have called, mailed and fax documents regarding this issue. There still has been no resolutions to this matter.

rivercitymoving.com
1
@

This is the worst moving experience that I have ever had!!!!!! I had to use this company due to moving on a holiday weekend. Royal Moving and Storage was my first choice, however, they were closed on the day that I needed to move. The dispatcher, Mike, answered and I explained to him in detail what I needed moved and what I needed thrown away. I also explained to him what size apartment I had and where I was moving to. The movers showed up late due to a previous job running over with a truck that was too small. I immediately called the dispatcher back and informed him that the truck was too small. He did credit me the second trip fee of $50, but the extra hourly rates that I incurred more than made up for the credit. I moved a total of 9 miles and it took them six hours to move my stuff!!!! I observed them moving my things and I was unhappy with how they handled several of my items and actually intervened and removed the top part of my grandfather clock so that it would not be knocked off because the mover was paying no attention to what he was doing. One of the men was attitudinal and openly displayed no interested in moving fast or effectively. On top of all of this, I went back to the garage the next day just to sweep it out, and discovered that the table that I asked them to move was still there. I immediately called the dispatcher back and advised him that this probably would not have occurred if they had sent the right size truck in the first place. He never apologized, or acknowledged fault whatsoever. He advised me that he would follow up with me the next day. After two days, I called him back. to have him tell him that the story that I gave him conflicted with the story that the movers told him and that someone named Mimi would call me back. As of today, I am still waiting to have Mimi call me with a resolution. This was a stressful, aggravating experience and based on other review, the tactic of sending a truck that is too small seems to be a tactic that is used by this company to collect more money and prolong moving times. The movers were not efficient at all and this move was the shortest that I have ever had and it cost me twice as much as I have ever paid for moving services. I have reported them to the BBB as well. Please don't use this company--spare yourself the headache.

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Locations:

River City Moving & Storage, Inc

8070 Devoe St, Jacksonville, FL 32220, United States
(904) 379-9142

River City Moving & Storage, Inc

8070 Devoe St, Jacksonville, FL 32220, USA
(904) 379-9142

River City Moving & Storage, Inc

8070 Devoe Street, Jacksonville, FL 32220, United States
(904) 379-9142