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7750 Philips Highway, Jacksonville, FL 32256, United States

(904) 458-8000

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bedrosians.com
2
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OK place to come and look around (by yourself) , but go somewhere else to buy. I came there today to pay for one Marble slab we reserved and pick out two Onyx for our next project. I was pretty much ready to walk in and give them money. Their service is atrociously inadequate (there was a sign up sheet with 3 customers ahead of me, none of us had been served yet, and this was 45 minutes after they opened). We waited for good 20 minutes without anyone to even bother asking if we need help. We finally cornered one of the employees who sent us to their "sales office" in the back. If it wasn't for the fact that the one piece of marble was rather unique, I would never have waited so long. For my next (and all future) purchases I will make sure to NOT give them any more business. I KNOW this is a high margin business, so at least try to treat your customers like you pretend to care about them. Your competition (all natural stone & tile) even serves coffee and donuts for all their customers. There is plenty of other choices out there.

bedrosians.com
5
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We had the BEST experience ever at Bedrosians! The representative's name was JOY! She was great listener, creative and most of all informative! Not only did she know her tile but she had great ideas that she shared with us about creating our new bathtroom! She was not agressive, which alot of sales people tend to be. However, her friendliness showed that she loves her job and definetly strives to go above & beyond her duty!! We have to tell you we were impressed! We will spread the word about not only the material you have to offer to your customers but also the CUSTOMER SERVICE we received at your store!

bedrosians.com
4
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Met with a consultant and she provided ideas and guidance we never thought of.

bedrosians.com
5
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When my home burned down, the staff were wonderful! they allowed me to have samples to carry around with me. It took a year and a half for my home to be built and each time I came into the store the staff were welcoming. I bought all of my stone and granite there. The end product was beautiful and long lasting.

bedrosians.com
4
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Great first time granet purchase, salesperson explained everything to us to our satisfaction. We were very indecisive and took multiple trips to their showroom, and they were very professional.

bedrosians.com
4
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bedrosians.com
5
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it doesn't matter if you are looking for a house full of the most expensive designer tile or the bargain basement closeouts tucked away in the back...there is something for everyone and the staff will treat you right.

bedrosians.com
5
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Great selection for tile and granite fair prices. Chris and Johnny are always super helpful.

bedrosians.com
2
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The displays were confusing. The help wasn't very helpful. And, since they were remodeling, all the tile displays were covered with sealed plastic. How can you be expected to buy anything under those conditions?

bedrosians.com
4
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Counter people very friendly and knowledgeable. Helped decide on what stone to use for counter top.

bedrosians.com
1
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Staff does not show much interest in customers and the buying process is not easy due to a lack of knowledge among employees. Most tiles are not in stock and can take a week to ship from California. Don't try calling the store for shipping estimates because they don't know when items will come in either. Overall, an expensive store and a bad buying hr experience.

bedrosians.com
3
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They have a nice, large showroom but the only thing we can afford is the closeout section in the back. Sometimes they have deals, and other times it's still expensive. Service is mediocre.

bedrosians.com
2
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Walked in one day and asked about some cleaner for marble and grout but didn't seem like they had knowledge of what the difference was. Material and solutions are pricey I suggest that you go to a smaller store where their prices are affordable. They do on the other hand have a big selection but depends what she get could be pricey

bedrosians.com
4
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bedrosians.com
4
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I had good service from them, although mine was a small order.

bedrosians.com
2
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Sold me grout for tile that did not need it and then refused to let me return for a credit. I am not worried about the $30 for the grout. It is the principal of the matter. They made the mistake and refuse to correct it. Take your business elsewhere.

bedrosians.com
1
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Homeowner purchased tile and materials from them. They sold the wrong edging for showers. I go to return the edging or at least exchange it. They refused even though I had the receipt. The homeowner had spent close to 1500 on tile and materials. I explained this to the manager and they refused to do an exchange. Over 12 to 15 dollars they have now lost at least 10 to 15 thousand in sells due to their rudeness and poor customer service. I do a lot of tile work and refuse to go here ever again.

bedrosians.com
5
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bedrosians.com
1
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Brandon Neal, the branch manager, treated my parents horribly. Even to the point of hanging up the phone in mid conversation because he did not want to admit to the stores wrong doing of selling them the wrong slab of granite. Brandon would not even address them by name when rudely squawking at them over the phone. His customer service skill were extremely disappointing and completely unprofessional. He should be ashamed of himself for treating not only a customer but any person the way he did. Honestly, he should find a job where he does not see or communicate with the public.

bedrosians.com
5
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Great place! Lots of selection and good prices. Helpful, knowledgeable sales people, and very good customer service. Custom-ordered products arrived very quickly. Check them out for sure!

bedrosians.com
4
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There people in the back are most knowledgeable,but front of store people are no bueno.

bedrosians.com
5
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Clean neat and very professional. I loved the place and the people

bedrosians.com
5
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Dave, Chris and the entire Bedrosian's Las Vegas staff is BEYOND AWESOME! Besides having the best selection, they're focus is customer service and making sure you get what you you want. They're so knowledgeable, helpful, patient, kind and just plain amazing. We went to every granite and tile place in the city and there's no better place. Period.

bedrosians.com
1
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If I could give this company zero stars I would.. As a professional in this industry I have never experienced worse customer service like I did here..I received a second batch of tile that did not match the first batch ordered through them weeks prior...a little variation is acceptable..this was a 50-60% variation between batches with one batch of tile having a beveled edge and polished and the second batch having no bevel and not polished..this tile was unusable. Part of the shower had already been done in the original tile received and now I have a client with a half tiled shower and no tile to use for the rest of the shower..this company had absolutely no solution for their manufacture problem..instead they told us it was our responsibility to have the edges matched like the original tile and polished like the original tile. I have brought this company every single one of my tile/countertop orders (around $50K worth of orders) and this management could not care less about their repeat customers. Hands down one of the worst companies around. Save yourself the headache and purchase elsewhere!

bedrosians.com
5
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Michele is fantastic, she helped me coordinate my entire house remodel! She helped me with wall colors, tile, splash, counters, fireplace tile, grouting, staircase tiles and overall look. It is hard enough to live thru a major house renovation, but Michele took the anxiety out of the decision making. Thank you!

bedrosians.com
2
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Nice showroom, mood boards for inspiration. I didn't get greeted and nobody approached me to offer assistance, but that's okay. I was quite happy to browse and make my own selections. Friendly Marcus, who had his first day today, helped me carry quartz samples to my car where I had my flooring boards. We found the perfect color immediately! Sadly, I was not able to check out a sample, it's impossible, and the lady behind the desk who told me this, needs a serious lesson in customer service. No need to be so rude and condenscending, who do you think you are?

bedrosians.com
3
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Nice showroom but really confusing ordering system. Again, not the best customer service although I feel I may have just gotten unlucky with the girl that helped me. She seemed inexperienced. I am still very confused as to whether I actually ordered what I wanted and when it will come. My instructions were to email 130@bedrosians.com with what I want to purchase and include my contractor's info for a undetermined discount??? I emailed yesterday but no confirmation reply or anything yet, hopefully they received my email...

bedrosians.com
1
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I purchased glass tile from Bedrosians. Within a year of installation, the tile's backing disintegrated making it look unsightly since the tile is transparent. They say that since the tile was used in an outside application, the product is not under warranty. But I was told when I purchased it that it was fine for outside applications. They totally refuse the stand behind their product and now won't even take our phone call to discuss the matter. I don't know how they can stay in business with customer service like that.

bedrosians.com
4
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Very nice showroom. It's large and spacious and organized. The reps are all pretty new and still learning, but are all helpful and not pushy. Check this place out if you want modern tile options. Ask about their colored grout too--so many cool options.

bedrosians.com
5
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I really enjoyed working with Marie Lynch at Bedrosians. Marie has a great eye for design . Although the task was rather challenging, she helped me to select the right glass tile as the focal point on one of my shower walls. Marie also made the ordering process both fast and smooth. I think her elegant taste, professionalism and patience is a substantial asset to this store. Will definitely come back for more when I'm ready for my next bathroom project.

bedrosians.com
3
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In 2012 I purchased from them travertine total price $12K. They gave me 2 week delivery time and it took 4 weeks but that was not a problem. I got a call from them , stating that my material is ready to be picked up and my contractor recommended to open crates in Bedrosians to make sure everything is OK. When we did, I could not recognize the travertine tiles, they were grade b or c , lots of holes, different texture and different color. Next 60 min they tried to convince me that it is the same product...lol... We even started asking other customers to confirm, nobody could guess...They put on sample board premium grade and deliver low grade product. I canceled the order and purchased marble from another location the same day. I can't believe they can do business this way...

bedrosians.com
5
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Glenda was wonderful. I am doing a remodel and needed to find the same tile I bought from Bedrosians in 2013. Another store was completely unhelpful. But Glenda searched all the stores and found the rest of their tile in stock and secured it for me. A real life saver. She was very professional and followed through with this all the way through to pick up by my contractor.

bedrosians.com
5
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Wrong order; I ordered additional bullnose tile for my home shower, when I went in to pick it up the trim tile. I found out the person that ordered my tile, ordered the wrong tile. The tile setters were at my house and they really needed the tile to finish my shower. When the counter staff could not help me I asked for the Manager Monica. Monica looked into the order, she realized her employee made a mistake so she ordered the right tile right away and told me she would drive up to LA to pick it up and she would deliver it to my house on Presidents day. Monica, was a lady of her word, she drove up to LA at 4:30AM, she delivered the tile as she said she would. Kudos to her for going above and beyond to make things right. She also did not scold her employee, she educated her employee to make sure it would never happen again. I was going to order my kitchen tile some where else but not any more. I already ordered my kitchen floor tile from Bedrosian Tile and Monica. Thank you again.

bedrosians.com
5
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All I can say is Michelle here is amazing ! We have been remodeling homes for over 10 years and she has tile and taste to get you to your final goal. We had to take this house to another level since it's in La Jolla, so Bedrosian just has the selection we needed for 3 bathrooms, weathered tile floors, and clean modern accents. Make an appointment, arrive early to look through the selection, and have your measurements. She is busier than the President of the US, but she knows her stuff.

bedrosians.com
5
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As a first time home remodeler, I had no idea what I was doing or what I wanted. Within a minute of talking with Liane she knew exactly what we needed for our "dream kitchen," and she was spot on with her recommendations. We could not be happier and are so thankful for Liane's expertise!

bedrosians.com
5
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Jacob provided outstanding overall customer service. He researched and worked diligently to help us find an extremely close match for bathroom and hall tiles that we purchased over four years ago. He was polite, knowledgeable, and very responsive. Jacob returned calls promptly and kept us informed of the status of our order. It came in earlier than we anticipated, too! When we arrived to pick it up, the process to confirm the order and load it into our vehicle was organized and very fast. The selection at Bedrosians is VAST, with beautiful new, modern tile and stone. If you need design ideas, the displays make it very easy to see what borders and inserts look good with specific tiles. Jacob was very helpful, and he showed us contemporary and traditional design ideas. We appreciated that there was no high pressure to make an immediate purchase decision, too. Many people were browsing the store for ideas. The prices were LOWER than we found at a four neighboring tile stores in the area, which was a huge surprise. This store is well known by contractors and designers for having quality products. We were referred to this store by another tile store because of Bedrosians' large selection. We definitely will visit Bedrosians for future tile needs. There are so many beautiful tiles (tile that looks like wood, tile with patterned designs, etc.) and so many design options, plus tile is easy to clean and maintain, that it's a great flooring choice. Also, there was tile outside the front of the store at absolutely HUGE discounts. We weren't sure if it was close-out or overstocked tile, but the prices were greatly reduced.

bedrosians.com
5
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Today, we visited Bedrosians, for the first time ever, to select tile and countertops for two bathrooms and a kitchen. The selection was vast, and the displays were inspiring. It was definitely a great way to get our hands on the products that we were considering. Rae was beyond helpful with details on the products that we were considering, and she helped us, both creatively and practically, choose just the right materials for our project. I was so impressed by her attentiveness, professionalism, and style!

bedrosians.com
5
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This is a must see store if you are in the market for flooring. Their sales people especially Glenda maksimow knows what they are selling. They are more of a constant than sales people. They will work with you on the price as wlll.

bedrosians.com
1
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I have been extremely disappointed with Bedrosian Tile. I wrote a review on 2/28 explaining all the issues I had with Michelle and Bedrosian Tile and now I come to find out they had the review removed. I had no idea a company had the ability to get negative reviews removed. Yelp never contacted me to get my side of the story or at least let me know they were removing my review. My review stated the facts of what happen and I said nothing inappropriate.

bedrosians.com
4
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Last week my husband went to Bedrosians to get some slate tile for an outdoor counter. We wanted something nicer than the basic cheap stuff at Home Depot but didn't want to spend a fortune on something that would likely be covered by pots and such. My husband ordered some nice gauged slate tile for maybe $3.50/sq ft. BTW inexpensive slate tile is not cut to an uniform thickness (and therefore not gauged) and can be difficult to install properly. Gauging results in a tile that's of a fairly uniform thickness and much easier to install. When we went to pick up the tile, my husband found an associate almost right away who helped him with his order. I was waiting for the ladies' room and two different employees saw me standing there and with a very friendly attitude asked if I needed help. Haven't installed the tile yet so I'm hesitant to give that 5th star right now, but gotta say all went well and I don't expect any problems.

bedrosians.com
5
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I looked for MONTHS for backsplash and counter granite for my kitchen remodel. Wish I had gone here first. GREAT customer service, GREAT selection, and GREAT prices. They also recommended the installer who did a great job.

bedrosians.com
1
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They don't have any interesting tile. The staff, while pleasant, lacks even rudimentary knowledge of the products.

bedrosians.com
4
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I wish I knew a lifetime ago, I could go straight to one of the larger suppliers of stone in California, but oh well, better late than never! Incredible selection and much better pricing than the big box stores. The most impressive part was I wanted all the marble to be from the same cut, so we could match the veins to appear as a complete slab. This is not an easy task unless the supplier is direct from the quarry. It did take a few differnt peeps to understand what i was asking for, but persistance paid off and they delivered.

bedrosians.com
4
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We walked in several times because we were working with click on floors and they get their tile from here. The first few times we walked in, we weren't really greeted or helped, but we looked around at their displays and got some ideas for what they had. If you want to have some assistance, you need to go and find someone yourself. They seem very busy at the front of the store/office space and sometimes they only have 1-2 people there. The last two times that we have gone, the customer service was better, they had more people working. Vanessa was working on the floor and was able to show us some times and give some recommendations. She's very nice and attentive to what we were looking for and gave us some good advice and things to consider. When we came back the next weekend, she remembered us and helped us again when she was finished working with another customer. You can borrow a sample of tile for a small fee and they'll return the amount to you when you bring it back. This helps if you want to bring the sample back to your home to see how it looks or to compare and match with other things like the kitchen cabinets as we did. They have a granite showroom in the warehouse where you can view the slabs. Vanessa was helpful in looking up the dimensions and prices of the granite slabs that we were interested in. Large selection to look at, customer service may be a little hit or miss depending on how many employees are working when you visit, but look for Vanessa- she was friendly and helpful.

bedrosians.com
5
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You can find a descent collection of stones and tiles here. I really enjoyed the consultation session with one of amazing designers there, Ronald. He is very energetic and enthusiastic about his work and is listening to customers carefully and patiently. you can get free samples of tiles and stones too.

bedrosians.com
1
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Let me start off by saying, that their store is amazing. It has beautiful quality tiles and great space to get ideas from. Their service however, is NOT. Go here to get an idea of what you want, but BE WEARY OF BUYING FROM HERE. They will straight up lie to your face. You can come in one day, and buy tiles, realize you needed another box and then their policy will change. They will tell you that you need to buy the entire inventory because its "Take All". Even though you were able to buy just what you needed 2 DAYS PRIOR. They will work with you to get a decent price for your troubles but you're still at their mercy. You will still have to go home with 3 extra boxes of tiles you do not need. They will tell you that you can return what you don't use. This is their biggest SCAM. You start to feel comforted knowing that you can buy extra since tiles break easily. If you need your tiles shipped, DO NOT BUY IT. Apparently, their policy from other locations are different. Even if the tiles are "New Inventory" they will NOT take it back and lie to your face that because it's only one box, they can't sell it- even though they still have more inventory of the same exact tiles. If you're in the time frame of 10 days but the manager isn't there-- YOU ARE OUT OF LUCK! The staff doesn't know much other than "the manager isn't here. buh bye!" The people in the warehouse work really hard. Please be patient if it takes awhile getting your stuff. I saw some really impatient customers. These guys & gals are loading the tile into your car, and even pay attention if the box may have broken tiles in it. They are so friendly, even if it's past 5PM and you are their last customer. Their sales and customer service team are the scammers in this company. With the stresses of remodels, you become an easy victim to these people when you start trusting them.

bedrosians.com
2
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Beware they do not take any returns back. I'm talking full unopened boxes. This was not special ordered tile either.

bedrosians.com
5
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Good experience! They have beautiful stuff and understand this business and how to guide people like me (who know little and are acting as their own contractor to save money) through the process. I got great design help and education about tile from the people who you wait to see after walking in and filling out an appointment request at the front desk. I called several dozen times to be sure I had the right quantities and people patiently calculated it with me and explained the quotes to me. The quotes could be less confusing but, with explanations, they made sense. Every person I spoke with was nice and knowledgeable. I spoke with at least six people because I was so worried about not ordering enough. Turned out to be exactly as planned; enough for the job plus two boxes to keep for repairs. The tile came exactly on time, as promised, in the correct quantities. Getting the tile delivery scheduled took a few tries due to some confusion or short staffing but, the tile still came exactly when promised and it's GORGEOUS. My bathroom looks amazing in Calacutto Oro (Faux Marble) Polished and Matte. No surprises, just delight!

bedrosians.com
5
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I chose the ice white granite slab! After a long search I found what I needed at Bedrosians! Jordan is the slab department was a great help! Jordan was patient with me as I asked home to move 6 slabs so I could find the one I wanted. If it wasn't for the excellent service I probably would have went somewhere else and picked the wrong slab for the application. I wish I would have made Bedrosians my first stop and saved time, be I would have never went anywhere else. I encourage you to make Bedrosians your first stop and save time! Tons of selections in stock! The place is clean and orderly and again very accommodating! Thanks again Jordan and Bedrosians for the awesome help!

bedrosians.com
5
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One of the best collection of modern looking tiles and granites in Bay Area with the excellent prices. Make sure make sure make sure to book an appointment with Vin and Mark only, they are extremely helpful in not only giving best design recommendation from their experience but also in giving the best possible price. While doing the 3 bathroom remodeling it was very difficult for us to chose various color combinations with tons of different materials and choices available. We were going through so many tile shops looking for good material and price it started to become frustrating. Glad we landed in Bedrosians and fortunately bumped into Mark. He gave us such a great advice and told us various kinds of designs and installations that can be done, in fact he guided our contractor for the right grout material, spacing between the tiles, etc etc. While picking up tiles, our Home Depot rented truck starting beeping for overload, Mark was super kind enough to drop the extra tiles boxes to my house in Fremont at no extra delivery cost! On the other hand Vin showed us various tiles options possible and helped us chose the right tiles and got them on time as well. Bedrosians is simply the best place to shop for tiles period! And with folks like Mark and Vin, the entire tile selections and buying experience become very pleasurable amongst sonmany pains of remodeling! Thank you guys!

bedrosians.com
5
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We had a great experience working with Vinh. He was super helpful, knowledge, and made sure we had what we needed for our bathroom tile. Will definitely reach back out when we have other tile needs.

bedrosians.com
4
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Great selection of tiles, countertops, and various stones. Customer service is a hit or miss depending on when you go. We loved the Hamptons wave glass tiles and flat pebble mosaic here for our master bath materials. They also have an outlet next door for better pricing and sales. In the back area are the slabs of stones so don't forget to check it out. Also they are open on Sunday!! Until 3 but better than the other nearby tile businesses that aren't open at all that day

bedrosians.com
1
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BUYER BEWARE!!! See my pics, below - Unless you want to spend your money to be treated horribly, be totally stressed out, and end up having your floors look atrocious, AVOID THIS PLACE. Bedrosians gets the distinction of being the worst part of our entire remodel. We spent months negotiating with them, but found their lawyer to be horribly demeaning. Instead, we decided to tell everyone we know, anyone that comes to our home and the community at large in the hopes that nobody else will ever have to go through what we did. Bedrosians is nepotism and intimidation at its absolute worst. Unqualified family members hold key positions in the company (don't take my word for it - see real employee reviews on Glassdoor or just do a simple search of LinkedIn) and employees are literally TERRIFIED to speak up for fear of retaliation. We were told there was nothing they could do because the company's lawyer (and other key employees) is a Bedrosian family member (which was obvious from her name). In case that wasn't enough, we also experienced complete incompetence during the sales process. For instance, we were sold tile that was not suitable for outdoor use for our front porch (which our contractor caught) as well as tile for our showers which they did not actually have in stock and had to be substituted last minute. But the real kicker is - we ordered a "glazed" tile for our kitchen, 5 bathrooms, pantry, laundry room and breezeway - and about 15% of the tiles were not glazed! SEE PHOTOS - these are just 2 examples, but it is like this all over my home!!!!!!! Bedrosians claims it is our (YOUR!!!) responsibility to inspect the tile upon delivery. We did inspect them! They were DUSTY, DIRTY and anyone who has seen tile installation knows that it's a messy, wet process. It was impossible to tell until it was too late. At which point we were treated as nothing short of criminals. When I point blank asked them why it was ok for them to make a mistake (see above) but not for me, they referred me back to their sales order Ts&Cs and acted like they were doing us a favor by even taking our call. Absolutely unreal. I have every condescending, disingenuous communication I ever received from them and am happy to share them with anyone who is considering going there. You will see my emails as well - so you will know the tone was completely unnecessary. Feel free to contact me at: ourbedrosiansexperience@gmail.com Last but not least, do not be fooled by their fancy showroom. It's the same tile at 3x the price. Just don't let the door hit you on the way out.

bedrosians.com
5
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On Dec. 1, my wife purchased some colored caulking and grout. Unfortunately, it was suppose to be 2 different colored caulks and no grout...Arrrr, not another hour stuck in Hyw 17/880 traffic! Upon entering to return and seek a refund/exchange/re-purchase she met with, much to her pleasure, David Chavez. David assisted us several times over the last few years and was so helpful each time. The same would be true this time. David remembered our huge project and assisted my wife with the mix up. On behalf of both of us, thank you! I will attach/post a picture of part of our kitchen.

bedrosians.com
5
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This 5-star review is for Ben Farahmand at Bedrosians and the superb customer service we received from him. We want to extend our immense gratitude to Ben for being such a knowledgeable and helpful granite specialist, and who went way above and beyond his job to help us with our issue. We are currently in the process of buying a new house and were in a dispute with the builder on granite color. The kitchen granite colors they installed seemed different for the island and the perimeter counters, but the builder kept saying it was because of the way the sunlight hit the granite. Frustrated, we went to a couple of a different granite stores to get a second opinion. Not only did Ben at Bedrosians possess the expertise to determine the accuracy of the builder's statement, he also generously took valuable personal time on his day off to visit our house with us and inspect the granite himself! I can't describe how lucky we are to have encountered Ben when we needed help. I would go back to him in a heartbeat for any of my granite needs and overall applaud the amazing level of service he provides to his customers. Thank you very much Ben!! - Jasmine S.

bedrosians.com
5
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5 Star to Vinh at Bedorsian! Vinh was very friendly and knowledgeable. A bit overwhelm with choices, he was very informative on detailed and workmanship of stones, tiles, floors to help us with our remodel. He is truly passionate and made our experience an exceptional one. Thank you Vinh for going above and beyond for us. Will definitely be a returning customer. If you may have any title or stone needs, I highly recommend Vinh.

bedrosians.com
4
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We visited here a few days ago as we planned our bathroom remodel. I have to admit that we went through this process several years ago but chickened out at the last moment because we were just too overwhelmed by the choices of tile, fixtures, sinks, etc. However, we have decided that this is the year that we will finally accomplish that upgrade. But that means that we have to start the process over again. Bedrosians was recommended to us by both friends and a couple of contractors that we have spoken to. We came here late on a weekday afternoon, and were initially disappointed that we had missed the window to sign up to meet with one of their employees to discuss our vision. We proceeded to go through the store by ourselves. This store is brightly lit, which was great for being able to see the details of the products. They samples were clearly labeled with plenty of details regarding appropriate use and specific pricing information, including the bullnose edge and other pieces that are necessary to give a finished look - not just simply the price per square foot, which can be misleading if you simply calculate the area that you wish to cover. They have a wide variety of tile choices, and we found many types that were to our liking. We had questions, of course, but since we didn't have an appointment we were hesitant to ask anyone. However, we saw someone finish up with another client, and we approached her with just a couple questions. This turned into an impromptu meeting, as she provided us with a lot of excellent additional information about the different types of tile, details that could not be gleaned from the pricing labels on each tile. Very nice, and very appreciated. In addition to the floor samples, they have several finished sample installations - showers and kitchens - that are very helpful for giving customers ideas about what works and what doesn't. Overall, this was a very good first impression on our slow road to our bathroom remodel. We've still got some shopping around to do, but we'll certainly circle back here as we consider our options.

bedrosians.com
2
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This review is for rude phone service and business practices. Excited to see they were open on the weekends, I phoned on Thursday to make an appointment for Saturday. Was curtly told that they really don't like to make long appointments on the weekends, it's too busy. Too bad, I'm buys working during the week, trying to earn enough money to pay for the large tile purchase I'm planning to make. Took my business to the "other" local San Jose tile place who were happy to spend time with a customer on the weekends, but also fed us donuts and a cappuccino. Avoid, unless you enjoy being treated as a nuisance.

bedrosians.com
4
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Bedrosian is known for their quality product hence I made a trip down there to buy tile for my master bedroom. Jenny helped us with the measurements to make sure we ordered the right amount. I am super pleased with how my shower turned out and with Jenny's help. Thank you Bedrosian!

bedrosians.com
5
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We are so pleased with our Mocha Jura Travertine which we obtained from Bedrosian. Vinh Vu was so very helpful in acquiring the proper sizing for our patio. He was also very helpful in replacing pieces which had shifted in delivery and became broken. We would highly recommend Bedrosian as we have worked with them in the past and will continue to do so in the future not only for choice but quality as well. Vinh will be our go to guy.

bedrosians.com
5
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We recently remodeled our home including the entire kitchen. We are so lucky to have gone with Bedrosians for our new Titus gray tile flooring, Merano quartz countertops and stone backsplash. Scott, Carolina & Jordan are the dream team - they were extremely helpful in helping us choose the best options each time we visited the showroom. We couldn't be happier with the finished product, great quality & the best customer service a homeowner could ask for. Thank you Bedrosians!!!

bedrosians.com
1
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It was a pretty bad experience shopping at this store. (1) First, they did not fulfill the order on the date they mentioned and took 7-10 days more. (2) Second, they gave the wrong tiles so I had to go again to pick the correct ones up. (3) They have a bad return policy. We had bought some tiles and they did not even take back excess tiles which were in unused, unopened boxes. Most of the tile stores take returns within 30 day of purchase. At the time of picking up the boxes, the customer service person confirmed unopened boxes can be returned within 30 days but in this case they said it was special order. They get most of their orders fulfilled from Anaheim which have very strict return policy of atleast 3 boxes and 10 days time period. Overall, they are many stores which offer competitive or better pricing and are much more customer friendly experience.

bedrosians.com
1
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Had a bad experience today with the sales lady by name Jenny. We have already bought 5 slabs together ( close to $10k) and today when i tried to reach her to help me with a another slab, she was rude and just dropped me without being helpful...very disappointed. Not coming back.

bedrosians.com
5
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Jenny M helped us with our project - kitchen, family room, and three bathrooms and she did so with design expertise, professional support and care. She was a joy to work with as I came back in time and time again, or emailed over months in preparation for our remodeling project to begin. She patiently answered my questions, provided samples, and made calculations until we were ready to order, then placed our order perfectly, no problems. After our products arrived, exactly on time, the Bedrosians customer service team was amazing. I called or came in for various changes or additions and received top quality support, no matter who helped me at the counter. Thank you Jenny and the entire Bedrosian team for a seamless experience. Our quartz and tile is simply perfect.

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Locations:

Bedrosians

3865 West Orange Grove Road, Tucson, AZ 85741, United States
(520) 747-2200

Bedrosians - Tile & Stone

3865 W Orange Grove Rd, Tucson, AZ 85741, USA
(520) 747-2200

Bedrosians

2301 Junction Avenue, San Jose, CA 95131, United States
(408) 435-5544

Bedrosians - Tile & Stone

2301 Junction Ave, San Jose, CA 95131, USA
(408) 435-5544

Bedrosians

7130 Miramar Road, San Diego, CA 92121, United States
(858) 565-1215

Bedrosians - Tile & Stone

4055 Grass Valley Highway, Auburn, CA 95602, United States
(530) 888-1500

Bedrosians Tile & Stone

4285 North Golden State Boulevard, Fresno, CA 93722, United States
(559) 275-5000

Bedrosians Tile & Marble

3567 West Shaw Avenue, Fresno, CA 93711, United States
(559) 275-9990

Bedrosians - Tile & Stone

4285 N Golden State Blvd, Fresno, CA 93722, USA
(559) 275-5000

Bedrosians - Tile & Stone

3567 W Shaw Ave, Fresno, CA 93711, USA
(559) 275-9990

Bedrosians - Tile & Stone

4285 N Golden State Blvd, Fresno, CA 93722, United States
(559) 275-5000

Bedrosians

7750 Philips Highway, Jacksonville, FL 32256, United States
(904) 458-8000

Bedrosians - Tile & Stone

14155 East 42nd Avenue, Denver, CO 80239, United States
(303) 722-2200

Bedrosians

7750 Philips Hwy, Jacksonville, FL 32256, United States
(904) 458-8000

Bedrosians - Tile & Stone

7750 Philips Hwy, Jacksonville, FL 32256, USA
(904) 458-8000

Bedrosians - Tile & Stone

3550 E Sunset Rd, Las Vegas, NV 89120, United States
(702) 896-1500

Bedrosian's - Tile & Stone

535 E Glendale Ave, Sparks, NV 89431, United States
(775) 331-4802

Bedrosians

11415 Granite St Suite B, Charlotte, NC 28273, United States
(704) 626-4200

Bedrosians - Tile & Stone

11415 Granite St Suite B, Charlotte, NC 28273, USA
(704) 626-4200

Bedrosians

116 Gasoline Alley, Mooresville, NC 28117, United States
(704) 662-3512