Excellent Quality and Prices. Professional exam
When I walked into the business the people in the front were extremely nice and welcoming. When I met the doctor I had to ask him for his name instead of him introducing himself. Also, I called to find out the status of my glasses the lady on the phone cut me off and kept avoiding my questions. They need to work on their customer service.
The staff was absolutely wonderful! The facility and location was great! The selection of frames was nice but a little on the expensive side. I wish they would expand their selection of more basic frames to make it a little bit more affordable.
Great place! Easy to find location, very knowledgeable & friendly staff, up to date technology. The staff here has been taking care of our eyes for years and we recommend them to anyone interested in protecting their eyes.
Great staff and Doctor. Had all the equipment necessary to complete my exam and not have to send me out to a specialist for high pressure in my eye. One stop shopping with a smile. I am very particular about my healthcare needs and they met and exceeded my expectations of customer service.
Today was a great day....I went to Vision Express in River City Marketplace, Jacksonville, Fl. From the moment I walked in for my appointment, it was a pleasant, professional, happy experience. I was greeted kindly by the receptionist, and technicians up front. Examination was thorough, and Doctor David was a professional, keeping me aware of the goings on. The billing young lady was wonderful and took care of Ins., and explaining so much to me, with a smile. I recommend this office highly, and will surely return.
The staff was very personable and helpful, especially when there was an insurance issue. Their technology was very current and they took time to explain all of the options available to me! Loved them!
Great staff and Doctor. Had all the equipment necessary to complete my exam. They met and exceeded my expectations of customer service.
Shaletha was very friendly and helpful. She went above and beyond to speed up the process of making my glasses so I could have them before I went on vacation! Thanks so much.
Awesome service! Shaletha went above and beyond to help me get my lenses ordered and put in my glasses. I also surprised her with another frame I needed lenses in and she made sure she would have it done within the hour :-)