mynailtime.com 4 Ashley Cozza @2016-05-01 I LOVE salon, just recently started going there and haven't gone anywhere else since, however my most recent visit was pretty disappointing. I always try new technicians, per the salon's request, and this time I saw Phuong. She was really rough with my nails and kept using her own fingernails to clean around the edges of mine, which is fine if they aren't digging into your nail bed...ouch!! For my pedicure, she was clipping the cuticle from my big toe and instead of clipping, she pulled and ripped the skin off and started to bleed, then immediately poured rubbing alcohol on it, then lotion to stop the bleeding. I almost came out of the chair. Woke up the next morning with a swollen toe. I'm not usually one to complain, but I will NOT be using her again. Ever.